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Calm Meadow Collect

Privacy Policy

Your privacy matters to us at Calm Meadow Collect

Effective Date: March 4, 2026 | Last Updated: March 4, 2026

Information We Collect

Personal Information You Provide

When you contact us for corporate flower arrangements or gift services, we gather information you provide voluntarily. This may include your name, company name, email, phone, delivery addresses, and specific specifications for your floral needs. Payment details are collected when you place orders, handled securely via our payment partners.

For our corporate clients, we might also obtain extra business data such as registration details, preferred delivery timelines, and budget constraints to tailor our services to your organizational needs.

Information Collected Automatically

Our site automatically gathers technical data when you browse, such as your IP address, browser type, device specs, and how you navigate the site. We use this to optimize performance and understand how clients discover our offerings.

Important: We collect only the personal information necessary to provide our flower arrangement and delivery services. Your privacy is central to how we operate.

How We Use Your Information

We use your information primarily to fulfill orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also analyze data to improve our services and website experience, helping us understand which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Order Processing: Handling your flower orders, deliveries, and payment processing
Communication: Responding to inquiries, providing updates, and customer support
Service Improvement: Analyzing feedback and usage patterns to enhance our offerings
Business Development: Creating tailored corporate programs and subscription services

Information Sharing and Disclosure

Calm Meadow Collect respects privacy and does not sell your personal information to third parties. We disclose information only as needed to provide our services or when legally required.

Service Partners

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

Legal Requirements

We may disclose information if required by law, a court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and implement suitable technical and organizational safeguards to guard it. This includes secure data storage, encrypted communications, and restricted access to personal information inside our organization.

Secure Storage

Your personal data is kept in secure systems with access controls and ongoing security monitoring.

Encryption

Sensitive information transmitted is encrypted to safeguard data as it travels between your browser and our services.

Limited Access

Access to customer data is granted solely to authorized staff who require it to deliver services.

Although we employ robust security measures, no method of transmitting data online is completely secure. We continually update our security practices to counter growing threats.

Your Privacy Rights

You hold significant rights concerning your personal data. Depending on applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

Access: Request a copy of the personal information we keep about you
Correction: Update or correct any inaccurate personal data
Deletion: Request removal of personal data (subject to legal retention rules)
Restriction: Limit how we process your personal data in certain situations
Portability: Ask for your data to be transferred in a structured, commonly used format

To exercise these rights, contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by relevant law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal obligations. Retention durations vary by information type and the purpose of collection.

Typical Retention Periods:

  • Customer contact and order information: three years after the last service interaction
  • Payment transaction records: seven years for tax and accounting purposes
  • Website analytics data: 26 months for analysis to improve services
  • Marketing communication preferences: Until you unsubscribe or after two years of inactivity

Cookies and Website Tracking

This site employs cookies and comparable technologies to enhance your browsing experience and gain insights into how guests interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You can manage cookie settings via your browser options. Note that turning off some cookies might impact how the site works. For more information about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to third-party sites or services. This privacy policy covers only Calm Meadow Collect and our site. We are not liable for the privacy practices of external sites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Modifications

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will adjust the "Last Updated" timestamp at the top of this document.

We invite you to periodically review this policy to stay informed about how we safeguard your privacy.

Reach Out About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please contact us.

Reach Out About Privacy

Calm Meadow Collect Privacy Team
43 Bedford Street, London
London, United Kingdom WC2E 9HA

Email: [email protected]
Phone: +44 20 7946 0958

For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within 7 business days.